Computer Woes & a Phone Company Rant
Well, I have had a bad run of computer luck lately. Last week my Mac (pictured here when my kitty, Smudge, was littler) died. I was able to reinstall everything from the discs, but it took all day long and of course, we didn’t recover quite everything. Still, I’m grateful.
Then last Friday we switched from our phone company to a voice over IP phone system. When they asked our old phone company, which shall remain nameless (A-cough-T-cough-&T-cough) to transfer over the phone number, the phone company also cancelled our DSL service without letting us know. So the next day we had no internet and no phone. When we called to complain, they said we could get stand alone DSL from them, but it would take 5-7 days for them to get a technician to our house. Turns out this company has a record of doing this when customers switch to VOIP. I can’t imagine it helps them to keep any customers, at least for DSL. I called my local cable company. They beat the price by $10 a month for slightly faster service, and they had two techs at our house in less than 24 hours. After a few growing pains, we are back online.